egars.com Reviews
egars.com Customer Reviews (13)
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egars.com Customer’s Q&A
egars.com FAQs
How can I place an order on Egars.com?
To place an order on Egars.com, follow these steps:
- Navigate to the Egars.com website.
- Find the product you wish to purchase.
- Add the product to your cart.
- Proceed to checkout and provide the necessary information such as your shipping address and payment details.
- Review your order and confirm the purchase.
Please note that orders placed before 3:00 PM EST Monday-Friday will be fulfilled that day. Orders placed after 3:00 PM EST Friday will not be fulfilled until the following Monday. If you need to change quantities or cancel an item in your order, contact customer service at customercare@egars.com or 877-81-EGARS as soon as possible. Once an order has begun processing or has shipped, it is no longer editable. You will receive an automated email containing your tracking information when your order is processed. If you do not receive this email, check your spam folder or contact customer service for more information. If your order never arrives or an item is missing from your shipment, contact customer service for assistance. If a product is missing parts, contact customer service at your earliest convenience to discuss replacement parts. If a product is on backorder, it will ship as soon as it is available, typically within 10-15 business days. Your credit card will not be charged for this portion until it is ready for shipping. If you need to be absolutely sure that a product is in stock before you order it, call (877) 81-EGARS. They are generally available between 10:00AM to 6:00PM M-F. All orders will be filled on a first-come-first-serve basis. As long as a portion of your order is in stock and amounting to $50 or more, you will be charged for that portion and those items will ship. If the unshipped portion of your order totals less than $50, it may be cancelled. Please be aware that many high profile, hard-to-get items may be put on backorder after you have placed your order. If you have any other questions, feel free to contact their customer service.
About egars.com Prices and Cost?
Egars.com is a website that specializes in premium handmade cigars, pipe tobacco, and smoking accessories. They have been providing their services for over 16 years. They offer great prices on their products and also provide world-class service including an unconditional money-back guarantee. They also have sales and discounts during events like Black Friday Week. For instance, they offer a site-wide 15% off on all products that are currently in stock on qualifying orders of $50 or more. They also offer an additional 10% off on new releases and featured page items, and an additional 20% off on items on the closeouts sales page. They also have bonus free merchandise depending on the amount spent. For example, if you spend $100-199, you receive a free cutter and lighter. If you spend $200-300, you receive a free cutter, lighter, pint glass, and a free cigar 3 pack. If you spend $300+, you receive a pint glass, rare Culebra, free cigar 3 pack, and an entry in the grand prize raffle. If you spend $500, you receive a pint glass, rare Culebra, free cigar 3 pack, rare Et tu Brute, and 3 tickets into the grand prize raffle. All these bonuses are automatically applied during the duration of the promotion. However, please note that the prices and costs can vary and it's best to check the website for the most accurate and up-to-date information.
About egars.com Popular Products and Services?
Egars.com is a platform that specializes in premium handmade cigars, the finest pipe tobacco, and all smoking accessories. They have been providing the best premium cigars at great prices while offering world-class service, including an unconditional money-back guarantee, for over 16 years. Some of their popular products include All Cigar Cutters, All Cigar Lighters, Jetline Lighters, XIKAR Cutters, XIKAR Lighters, Pipe Tobacco, and Tobacco Pipes. They also offer various Pipe Accessories. They are Certified Retail Tobacconists aiming to help you find exactly what you're looking for. Unfortunately, they cannot ship orders to Canada. They have a goal to be your tobacconist.
How can I order from Egars.com?
To order from Egars.com, you can follow these steps:
- Visit the Egars.com website.
- Browse through the available products and add your desired items to the cart.
- Once you have selected all the items you want to purchase, proceed to checkout.
- Fill in your shipping details and select your preferred payment method.
- Confirm your order.
Please note that orders placed before 3:00 PM EST Monday-Friday will be fulfilled that day. Orders placed after 3:00 PM EST Friday will not be fulfilled until the following Monday. If you need to be absolutely sure that a product is in stock before you order it, you can call at (877) 81-EGARS between 10:00AM to 6:00PM M-F.
If you need to change quantities or cancel an item in your order, please contact customer service at customercare@egars.com or 877-81-EGARS as soon as possible. Please note that once an order has begun processing or has shipped, the order is no longer editable.
You can track your order using the tracking information provided in the automated email sent at the time your order is processed. If you do not receive tracking information, please check your spam folder or contact customer service.
If your order never arrived or an item is missing from your shipment, please contact customer service at customercare@egars.com or 877-81-EGARS. If a product is missing parts, contact customer service at your earliest convenience to discuss replacement parts.
Please be aware that many high profile, hard-to-get items may be put on backorder after you have placed your order. The unshipped portion of your order, if totaling $50 or more, will be put in a backorder status and will ship as soon as it is available, typically in 10-15 business days. Your credit card will not be charged for this portion until it is ready for shipping. Any shipping charges associated with the total amount of the original order will be charged on the first shipment. If the unshipped portion of your order totals less than $50, it may be cancelled.
Please note that Egars.com cannot ship orders to Canada. If you have any other questions or concerns, don't hesitate to contact Egars.com via email or call at 877-81-EGARS. They are generally available between 10:00AM to 6:00PM M-F.
About egars.com Payment Method?
At egars.com, when you place an order, your funds are placed into a temporary hold status. Once a human reviews your order, processes it, and ships it, your credit card will be authorized for the full charge. If you're paying with PayPal, at the time you submit your order your PayPal funds will be transferred to them. If your entire order is backordered, your funds will be kept in the temporary hold status until such a time that they are able to fully process and ship your order. If your order is partially backordered, you will only be charged for those products that do ship. If you wish to cancel any backordered items, you can contact customer service at customercare@egars.com or 877-81-EGARS. Please note that when you place an order your funds are placed into a temporary hold status, during which time your balance may show the funds as unavailable. This doesn't mean they've taken your payment! They do not receive your funds until your order has shipped.
What is the shipping time for egars.com?
Egars.com ships from multiple warehouses, so shipping times may vary. They do their best to make sure that orders placed before 3:00 PM EST Monday-Friday are fulfilled that day. Orders placed after 3:00 PM EST Friday will not be fulfilled until the following Monday. Delivery via USPS Priority/1st Class, while not necessarily guaranteed, typically is delivered in two to four days (Saturdays included). Please note that first-time customers must receive their first order at their billing address. If you need more exact delivery times, it's recommended to contact Egars.com directly.
How do I track my order on egars.com?
To track your order on egars.com, an automated email containing your tracking information will be released to the address they have on file at the time that your order is processed. If you do not receive tracking information, please check your spam folder as the email may have been flagged. Otherwise, you can contact customer service at customercare@egars.com or 877-81-EGARS for more information.
Does egars.com ship internationally?
Yes, egars.com does accept international orders as long as they are not restricted by USPS shipping guidelines. However, they have specifically mentioned that they no longer ship to Canada. Please be aware of your country's guidelines before placing your order.
egars.com Return Policy?
Here are the details of the Return Policy and Shipping Policy for egars.com:
Return Policy: - Any merchandise returned because of manufacturer's defect will be replaced. The speed at which items are replaced is in part due to available inventory and/or the availability of the product from the manufacturer/distributor. - Refunds or replacements will be based on the number of cigars that are returned. - Any item returns/refunds must be initiated by the customer within 15 days of the order being delivered. - Merchandise returned without defect after 15 days of the order being delivered is subject to a 15% restocking fee.
Shipping Policy: - First time customers must receive their first order at their billing address. - Orders placed before 3:00 PM EST Monday-Friday will be fulfilled that day. - Orders placed after 3:00 PM EST Friday will not be fulfilled until the following Monday. - Any shipping charges associated with the total amount of the original order will be charged on the first shipment. Any subsequent shipments will not incur shipping charges. - Economy (1-3 Day), Priority, or Ground shipping is used on all subsequent shipments regardless of shipping method used for first shipment.
What is the contact information for egars.com?
The contact information for egars.com is as follows: You can reach them via email or call them toll-free at 877-81-EGARS. Their physical addresses are 5334 Transit Rd, Depew, NY 14043 and 332 Pennsylvania Ave W, Warren, PA 16365. Please note that they cannot ship orders to Canada.